Johan has over 25 years experience in achieving profitability through process streamlining and value generation. He has worked for the United Nations, Cap Gemini, Adaptra and Accenture.
His areas of expertise are Process Improvement and Management, Pricing and Rating, Policy Administration, Billing and Claims and business cases.
He has authored 2 business bestsellers: Business Process Management and Management by Process and has given worldwide key-note speeches and given training.
Johan has advised the following financial organisations: ABN Amro, Ansvar, CBA, CGU, CommInsure, Genworth, Hollard, IAG, ING, QBE, Rabobank, Suncorp, Vero and Westpac.