Sense & Respond – Key Leverage Points in the Insurance Cycle

FST Media and Oracle hosted an exclusive roundtable luncheon with a select group of CIOs and Heads of Business Technology, Strategy, Operations, Finance, Claims, Life and Direct Insurance from Australia’s leading insurance organisations. Discussion was moderated by Ewald Bruggeman, Oracle, and lead by Chuck Johnston, Oracle, and Alfred Flokstra, Capgemini, who shared insights on the evolving information management trends and adaptive ‘sense and respond’ models driving the insurance industry today. Following is an abstract of the discussion.