FutureMarketing – Innovation & CX, Sydney

17 June, 2015
Venue: Sheraton on the Park

Following detailed research on the major challenges facing senior marketers, FutureMarketing – Innovation & CX will facilitate discussion and learning on key strategic objectives amongst an exclusive gathering of senior decision makers within financial services, media, utilities, health government, retail, manufacturing, travel and hospitality.


Peer-to-peer discussion tables allow networking and learning from senior level peers on a variety of topics throughout the day, enhancing the outcome of event participation. Each table features a different topic and is hosted by an expert moderator. Confirmed moderators include:

  • John Batistich, Marketing Director, Westfield
  • Gary Wheelhouse, Chief Digital Officer, Harvey Norman
  • John Arnott, Executive Director, Customer, ING Direct
  • Michael Smith, Chief Marketing Officer, TabCorp
  • Hilda Clune, Chief Information Officer, Pricewaterhouse Coopers
  • Steven Bradley, Head of Digital, Alinta Energy
  • Paul Bailey, Head of Acquisition Marketing, amaysim
  • Ben Allen, General Manager, Group Marketing, Stockland
  • Aurelien Labonne, Former Head of Online CX, The Iconic
  • Justin Lee, Head of Customer Experience, Expedia
  • Jennie Bewes, Strategic Design & Innovation Consultant, AMP
  • Lea Wright, Head of Consumer CRM, Westpac
  • Adrian Britton, Vice President of Product, Telstra
  • Emily Stevenson, Head of Digital Marketing, Merivale


Delegates are carefully selected through an invitation-only process, restricting attendees to key decision makers. These include CMOs, Chief Customer Officers, Chief Digital Officers, Chief Data Officers, Chief Experience Officers and other senior decision makers. Please submit your interest in attending via the below registration link, and our team will review your application.