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Enterprise Claims Mgt - Discover how ACC processes 1.7 million claims annually

St George Bank saves $US15M with IBM SOA solutions

Other Papers:

Looking Beyond the Boundary

The applicability of business intelligence to Basel

Financial Services Performance Management

Banking's Growing Challenge

Managing the Beast - End to End Transaction Management

 Keynote Address: Transformational Change Through Leadership & Innovation - Jeff Smith, CIO, Suncorp

IT Leaders Panel – Various

International Keynote Address (UK): A League of Their Own – COOs and the IT agenda - Citigroup’s COO for Europe, Middle East and Asia, Ian Cramb

Offshoring Panel – Various

International Keynote Presentation (New Zealand): Leadership in Retail Banking Technology – a Start-up Perspective - Kiwibank CEO Sam Knowles

AML Panel – Various

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