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6th Annual Technology & Innovation – the Future of Insurance
14 + 15 March 2012
Hilton Sydney
Sydney, Australia
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News Podcasts

New ASX data centre to open next week
Source: TechWorld

The great bank jobs heist: here today, gone overseas tomorrow
Source: Matt Wade & Mark Hawthorne, The Sydney Morning Herald

Suncorp appoints Oracle, lays down priorities for 2012
Source: Mahesh Sharma, The Sydney Morning Herald

St George, Bank SA targets of legal action
Source: Business Spectator

Debit now fastest growing payment type
Source: John Kavanagh, Banking Day

Growing a new crop of IT managers
Source: Paul Glen, Technology Spectator

Time to shut up about the death of the CIO
Source: Nick Heath, silicon.com

When customers seek help on Twitter, US banks fall short
Source: The Financial Brand

Hong Kong braces for job cuts at lenders
Source: Chester Yung, The Wall Street Journal

Mastercard launches Singapore R&D hub
Source: Ellyne Phneah, ZDNet Asia

ICBC promotes consumer upgrade with innovative payment services
Source: Cesar Torsedillas, Asian Banking & Finance

HSBC sells Thai units
Source: Business Times

Two-hour downtime for OCBC trading site due to power outage
Source: AsiaOne

Philippines’ EastWest Bank in massive branch expansion
Source: Asian Banking & Finance

IT outsourcing deal size data shows decade-long decline
Source: Stephanie Overby, CIO Asia

Twitters country-specific blocking brings hazards and hope
Source: Stephen Lawson, MIS Asia

Consumer and technology: from data to the right offer
Source: Hindustan Times

Smart cards not security liabilities
Source: Ellyne Phneah , ZDNet Asia

Expat Kiwi new NZX boss
Source: The National Business Review

Westpac stuck with desktop dinosaurs
Source: IT News

What matters most for CIOs
Source: CIO New Zealand

ICT job market shaky but hopeful: ITCRA
Source: CIO Asia

Chasing the digital wallet
Source: Rob Livingstone, Technology Spectator

How to make IT irreplaceable
Source: Niel Nickolaisen, CIO

Inside the social organisation
Source: CIO New Zealand

NZ Reserve Bank Governor to step down in September
Source: Bloomberg

Why pricing should be done on more than just instinct
Source: Maryfran Johnson, CIO

Tech leaders call for harmony on privacy, security
Source: Source: Kenneth Corbin, CIO

2012: Year of fast changes for IT professionals
Source: Leo King, MIS Asia

Citi Offers Personal Renminbi Payment Services in Asia-Pacific
Source: TheAsset.com

Banks to Bank on Mobile Penetration
Source: Muntazir Abbas, CIOL

Changing role ahead for CIOs: report
Source: Peter Dinham, iTWire

Banks under Fire for Misusing Client Data
Source: Chris Ip, South China Morning Post

Multichannel Banking the Norm in Developed Asia
Source: MarketingMag.com.au

Pursuing a World of Mobile Wallets
Source: Times of India

Mobile Payments Offer Opportunity to Reach the Unbanked
Source: Bryan Yurcan, BankTech.com

Commonwealth Bank meltdown
Source: Asher Moses, Sydney Morning Herald

Westpac to cut indigenous communities’ banking costs
Source: Angela Faherty and Bernard Kellerman, AB+F

Contactless on Ombudsman’s radar
Source: John Kavanagh, Banking Day

Telstra appoints new CFO from AXA
Source: AAP, and Suzanne Tindal, ZDNet

Macquarie Life launches online insurance service
Source: Elise Burgess, Financial Standard

Mobile device use lifts despite security concerns: KPMG
Source: Bernard Kellerman, AB+F

Mobile payment safer than credit card say consumers
Source: Peter Dinham, iTWire

UOB enables mobile money transfers
Source: Liau Yun Qing, ZDNet Asia

Bank revamps branches to stay abreast with technology
Source: Lew Kai Ping, Malaysia Star

Asian countries may see slower growth due to uncertainties in the West
Source: Liz Lee, Malaysia Star

Number of Pinoys using online banking on the rise
Source: Richmond S. Mercurio, Malaya Business Insight

CIMB has strong foothold in ASEAN
Source: Yap Leng Kuen, Malaysia Star

The changing bank outlook for 2012
Source: Likhit Wagle, Banktech

Mobility in 2012: A Look Ahead
Source: Tony Bradley, PC World

Has the time finally arrived for NFC
Source: Akanksha Singh, Voice Data

Keeping mobile apps business apt
Source: Vivian Yeo, ZD Net Asia

Mobile platform key security focus for 2012
Source: Enterprise Innovation

Beyond technology
Source: Divina Paredes, CIO NZ

ANZ New Zealand & BCC Collaboration Takes Innovation Global
Source: Scoop NZ

Numara lays out strategy for New Zealand
Source: Simon Eskow, Reseller NZ

Westpac Life New Zealand relies on Informatica to realise big data opportunities
Source: GlobeNewswire

IT Priorities: more focused on black than green
Source: Phil Dobbie, ZDNet

CIOs must address Euro crisis: Gartner
Source: Rachel King, ZDNet

Taking the plunge — desktop virtualisation
Source: Brad Howarth, CIO

NFC uptake accelerating: Visa
Source: Diana Nguyen, Computerworld

Air NZ shakes up Airpoints with debit card option
Source: Eveline Harvey, New Zealand Herald

CommInsure launches underwriting platform
Source: Claire McGreal, Financial Standard

CBA turns on the IdeaBank for customer ideas
Source: Brenton Currie, iTechReport

MetLife SMS service goes live
Source: Rachel Davis, Financial Standard

Mortgage Choices clever cloud call
Source: Charis Palmer, Technology Spectator

Big four customers wouldn’t recommend their bank
Source: Adam Smith, Australian Broker News

Living in an mCommerce World
Source: Allie Schratz, Business Review Australia

Bankings Facebook frenemies
Source: Charis Palmer, Technology Spectator

Did you miss FST Media’s Super event? Access audio and presentations here
Source: FST Media

Citi harnesses Internet, mobile tech for clients
Source: Lynda Hong Ee Lyn, Today Online

DBS combats cyber threat with new banking token
Source: Tan Weizhen, Today Online

How New Apps Will Change the Way You Bank
Source: Zoe Macintosh, TechNewDaily

NFC technology gets more support in China
Source: MobileBloom

Debit-card use may rise amid global turmoil
Source: Sophie Hong, AsiaOne

India’s Puri Shunning Mobile Phone Wants HDFC Bank to Emulate Wells Fargo
Source: Ruth David and George Smith Alexander, Bloomberg

Citi, ANZ to boost transaction management services in Asia
Source: The Economic Times

The Path to E-Banking Success
Source: Katherine Burger, Bank Systems & Technology

Gartner Predicts More Cloud and Loss of IT Control in 2012
Source: Ann Bednarz, CIO India

CBA to crowdsource tech project ideas
Source: Luke Hopewell, ZDNet

New CIO at Westpac announced: restructure a sign of the times?
Source: Melanie Timbrell, FST Media

AmEx helps customers cash in on Foursquare
Source: Stephanie Overby, CIO

NZ Bank of the year named
Source: TVNZ

Why Yammer Is Snatching Up Enterprise Customers
Source: Lauren Brousell, CIO, NZ

Phone porting used to unlock net banking codes
Source: Brett Winterford, ITNews

Socialising banking: unravelling the complexities of engagement
Source: Melanie Timbrell, FST Media

NZ climbs up mobile internet rankings
Source: Hamish Fletcher, New Zealand Herald

NZ may beat US to cloud code of practice
Source: Stephen Bell, Computer World, NZ

Cybercrime taking off in NZ
Source: Randal Jackson, Computer World, NZ

New CIO at Westpac announced: restructure a sign of the times?
Source: Melanie Timbrell, FST Media

Why NAB’s NFC isn’t out yet
Source: Luke Hopewell, ZDNet Australia

ASX details October software glitch
Source: Technology Spectator

Tweet as: how to bank on a swift response
Source: Chris Zappone, Sydney Morning Herald

Socialising banking: unravelling the complexities
Source: Melanie Timbrell, FST Media

Did you miss FST Media’s Payments event? Access audio and presentations here
Source: FST Media

New CIO at Westpac announced: restructure a sign of the times?
Byline: By Melanie Timbrell, FST Media

Socialising banking: unravelling the complexities of engagement
Byline: By Melanie Timbrell, FST Media

IFC will help in ‘branchless banking’ pilot project
Source: Esther Samboh, The Jakarta Post

Movenbank bids to allay Facebook login concerns
Source: Finextra

OCBC’s fast account opening
Source: AsiaOne Business

HDFC Bank partners with Vodafone for m-banking launch
Source: Finextra

Smarter than a smartphone?
Source: Jonathan Wong, Finance Asia

ANZ offloads Cambodian mobile payments venture Wing
Source: Finextra

Standard Chartered Bank Hong Kong selects Wincor Nixdorf as ATM provider
Source: Banking Business Review

Wealth managers begin to embrace mobile apps
Source: The Economic Times

CIO’s role to be redefined as the cloud changes into Outsourcing 3.0: IDC
Source: CBR Online

Online buying by tapping credit card on computer
Source: Tom Pullar-Strecker, Stuff.co.nz

Westpac to appoint new CIO: report
Source: Supratim Adhikari, Technology Spectator

Heir apparent emerges in Westpac reshuffle
Source: Danny John, Sydney Morning Herald

BNZ launches swipe phone wallet trial
Source: NZ Herald

CBA’s Kaching app still in test mode
Source: Hamish Barwick, CIO Australia

CBA throws down the payments gauntlet
Source: Melanie Timbrell, FST Media

Banks encumbered with IT legacy, compliance: Experts
Source: Hamish Barwick, CIO Australia

Why isn’t Australia a tech launch market?
Source: Luke Hopewell, ZDNet Australia

NAB Asset servicing launches fund administration in New Zealand via MMc Partnership
Source: GC Australia

CBA throws down the payments gauntlet
Byline: By Melanie Timbrell, FST Media

Sunsuper drops NAB and appoints State Street as custodian
Source: Global Custodian

NAB grabs Melbourne data centre
Source: Ry Crozier, itnews

CBA replaces ATM fleet with EMV-enabled machines
Source: Finextra

Weekend upgrade downs teacher banking
Source: James Hutchinson, itnews

Suncorp teams with loyalty platform
Source: Inside Retail

Lawyers warn of cloud rogue risks
Source: Beverley Head, iTWire

How to break through unsustainable IT staffing models
Source: Sandra Van Dijk, CIO Australia

Visa unveils mobile banking
Source: The Philippine Star

Visa brands its digital wallet V.me
Source: Marguerite Reardon, ZDNet Asia

BoAML’s CashPro provides greater control to clients
Source: Mridula Sudharsan, The Asset

CFOs shouldn’t act without CIO advice
Source: Edwin Yapp, ZDNet Asia

Citi, HSBC top rivals in Southeast Asia
Source: The Asset

Bank Indonesia wants e-money watchdog
Source: Muhamad Al Azhari, Jakarta Globe

Google checkout to be merged with Google Wallet
Source: The Paypers

OCBC Bank invests $20m in Singapore
Source: Asian Banking & Finance

‘FRANK by OCBC’ launches credit cards for the youth
Source: Meghna Mukerjee, Retail Banker International

National Australia Bank opens first China branch in Shanghai
Source: Jacob Greber, Bloomberg

Reports that AMI to be sold
Source: Radio New Zealand

Commonwealth to replace its 4100 ATM machine network
Source: AdelaideNow

The rise of the celebrity CIO
Source: Brett Winterford, itnews

Taking Google to Harte
Source: Charis Palmer, Technology Spectator

70 jobs go in Macquarie tech cuts
Source: Paul Smith, Australian Financial Review

BNZ’s parent National Australia Bank opens branch in Shanghai; plans Mumbai branch next year
Source: Bernard Hickey, interest.co.nz

Thousands of jobs to go as banks tighten belts
Source: Ben Protess and Mark Scott, Sydney Morning Herald

Tech trends on the radar screen
Source: Sandra Van Dijk, Computerworld Australia

Branded YouTube channels: super cool, super expensive
Source: Financial Brand

FST Media’s exclusive video interview with Citibank CEO, Roy Gori
Source: FST Media

ASX to release high-speed, low-latency order book PureMatch
Source: Global Custodian Australia

ANZ Wealth unveils succession tools
Source: Victoria Tait, InvestorDaily

Game-changing technology the key to business survival
Source: Sylvia Pennington, Sydney Morning Herald

IT leaders need to take risks in the postmodern age of business
Source: Sandra Van Dijk, CIO Australia

Coming to grips with the bring-your-own gadget generation
Source: Nate Cochrane, Sydney Morning Herald

Citi offers mobile solution in Asia, expands availability of eBam
Source: FinanceAsia

DBS to launch RMB-related businesses
Source: The China Post

DBS and SingPost announce banking services tie-up
Source: Channel News Asia

IT can’t quell all phone-based transactions fears
Source: Ellyne Phneah, ZDNet Asia

Get social with CIMB Bank Debit MasterCard
Source: Borneo Post

Movenbank names Bales chief mobile officer
Source: Finextra

Now, send money from ATM to mobile
Source: K.Ram Kumar, Hindu Business Line

APAC users feel brands invade social networks
Source: Ellyne Phneah, ZDNet Asia

HSBC Holding Hiring in China
Source: Fiona Law, FINS

Payments Hubs: Better late than never
Source: Bryan Yurcan, Bank Systems & Technology

ASB Bank taps Google+ Hangouts to chat with mobile pilot participants
Source: Finextra

ANZ loses senior IT executives: report
Source: Supratim Adhikari, Technology Spectator

ComBank wants to cash in on your social networking
Source: Nate Cochrane, Sydney Morning Herald

Commbank CIO slams ‘idiotic’ regulations
Source: Liam Tung, CSO

Suncorp fronts staff on job cuts
Source: Victoria Tait, InvestorDaily

Westpac NZ CEO George Frazis sees annual pay drop to NZ$4.6 mln from NZ$5.73 mln
Source: Gareth Vaughan, interest.co.nz

Please-say-your-name-three-times: Biometric ID is for real
Source: Tom Pullar-Strecker, Waikato Times

Does Google+ matter to retail financial institutions?
Source: The Financial Brand

Social media users wary of ‘brand pollution’ – survey
Source: Finextra

Westpac cuts 188 tech jobs
Source: Liz Tay, itnews

Suncorp IT staff safe from back office cuts
Source: Liz Tay, itnews

CommBank opens a Facebook vault
Source: Mike Bantick, iTWire

Disconnect between IT and management revealed
Source: Melanie Timbrell, FST Media

Banking’s great social media experiment
Source: Beverley Head, iTWire

Innovating from within: The power of employee engagement over technology
Source: Melanie Timbrell, FST Media

Did you miss FST Media’s Sydney Banking event? Access audio and presentations here
Source: FST Media

Innovating from within: the power of employee engagement over technology
Byline: By Melanie Timbrell, FST Media

Disconnect between IT and management revealed
Byline: By Melanie Timbrell, FST Media

CIMB expects to issue one million new debit cards yearly with debit Mastercard
Source: Bernama

Need an ATM? Look for the KTB van
Source: Bangkok Post

5 ways CIOs can stay in demand
Source: Jamie Yap, ZDNet Asia

Mandates and payments roundup
Source: Jonathon Wong, FinanceAsia

Bird flies to the top of Citi in Asia
Source: Lara Wozniak, FinanceAsia

Citi expands footprint of global servicing platform
Source: Business Banking Review

Asian expansion a costly exercise but it clearly sets ANZ apart from the pack
Source: Malcolm Maiden, Sydney Morning Herald

When the super-rich get on Facebook, private bankers do, too
Source: Richard Hartung, Today Online

High-performing banks invest in IT: Report
Source: Bryan Yurcan, Bank Systems & Technology

American Express Launches $100M Fund To Invest In Digital Commerce Startups
Source: Leena Rao, TechCrunch

Suncorp IT staff safe from back office cuts
Source: Liz Tay, itnews

Credit unions seeking more customers
Source: TVNZ

New cards mean no-swipe spending
Source: Eloise Gibson, Stuff.co.nz

Social media: the next threat to banks’ dominance?
Source: Chris Zappone, Sydney Morning Herald

NAB to open high-tech branch in 2012
Source: Luke Hopewell, ZDNet Australia

Westpac trusts contractors with more work
Source: Michael Lee, ZDNet Australia

In-house changes crucial to AMP revamp
Source: Jazial Crossley, Stuff.co.nz

St George gives sneak peek at app update
Source: Luke Hopewell , ZDNet Australia

We’re playing catch-up in online: Bankwest
Source: Luke Hopewell, ZDNet Australia

We’re nowhere near close to seeing a social revolution
Source: Kristin Burnham, CIO New Zealand

ASX pins down glitch, rolls back upgrade
Source: Michael Lee, ZDNet Australia

Finance the worst privacy offender: report
Source: Michael Lee, ZDNet Australia

Bank reputation is the new profit driver
Source: Andrew Tsanadis, Money Management

Your credit history could soon be up for sale
Source: Martin Andrew Zavan, ninemsn Finance

How CIOs can build a better brand
Source: Jack Bergstrand, CIO

Ex-NAB executive joins Bank of Melbourne
Source: Krystine Lumanta, InvestorDaily

SMSF cloud solution launched
Source: Rachel Davis, Financial Standard

CBA introduces Everyday Settlement payment service
Source: Hamish Barwick, Computerworld

Delays hit NAB’s core banking project
Source: Renai LeMay, Delimeter

New Zealand’s newest registered bank unveiled
Source: NZ Herald

Westpac awards datacentre contract to Gen-i
Source: CIO New Zealand

Technology chiefs investing in ‘hype’
Source: Lia Timson, Sydney Morning Herald

Chi-X Australia gives brokers a choice
Source: Jason Krupp, Stuff.co.nz

Financial crisis spurs bank complaints
Source: Maria Slade, Stuff.co.nz

Kiwibank could be in line for cash raised from partial privatisation of SOEs to help grow SME lending, PM Key says
Source: Alex Tarrant, interest.co.nz

Plenty of support for compulsory KiwiSaver
Source: Brian Fallow, NZ Herald

Singapore c. Bank reprimands OCBC over system failure
Source: Reuters

MAS lifts penalty on DBS bank for network glitch
Source: Singapore Business News

RHB unveils new look for branches
Source: Karen W Lim, AsiaOne Business

RHB Bank injects SGD350 million to Singapore operation
Source: Bernama

China replaces financial regulators ahead of leadership change
Source: San Francisco Chronicle

Chi-X brings foreign competition to Australia stock market after 150 years
Source: Eleni Himaras, Bloomberg

Indonesia approves new regulator to oversee banks
Source: Aditya Suharmoko, Reuters

Maybank partners India’s Axis for remittance service
Source: Malaysia Business News

Metrobank and Wells Fargo strike deal
Source: Tony Chua, Asian Banking & Finance

CBA rings in the mobile register
Source: Charis Palmer, Technology Spectator

CBA floats iPhone biometrics
Source: Beverley Head, iTWire

Credit Union Australia goes open for online banking
Source: Brett Winterford, itnews

Industry standards must keep pace with cloud adoption
Source: Melanie Timbrell, FST Media

Kaching! CBA unveils NFC iPhone push
Source: Luke Hopewell, ZDNet Australia

Card-less, bank-free mobile payment service launched
Source: Computerworld NZ

Datamining social media profiles for actionable intelligence
Source: The Financial Brand

Citigroup: Desktop standardisation cuts energy costs by $6million per year
Source: Bob Violino, CIO

KiwiSaver providers accused of fee-gouging
Source: Simon Collins, NZ Herald

Gartner: The top 10 strategic technology trends for 2012
Source: Michael Cooney, CIO New Zealand

Hirst says banks to face tough competition
Source: Drew Cratchley, Sydney Morning Herald

Suncorp automates loan processing, goes paperless
Source: Chloe Herrick, Techworld

Singapore inches closer to mobile wallet
Source: Vivian Yeo, ZDNet Asia

Singapore Exchange launches clearing service for OTC traded Asian FX Forwards
Source: Banking Business Review

ICICI Bank recalls hundreds of credit and debit cards after cloning scare
Source: India Banking News

OCBC Bank: raises the bar with brand new online banking experience
Source: k: raises the bar with brand new online banking experience

5 best practices for financial institutions on Facebook
Source: Zoe Fox, Mashable

Commonwealth Bank spends $55 Million to boost Vietnam stake
Source: Bloomberg

Stanchart first to adopt Microsoft Technology in latest marketing campaign
Source: Bernama.com

StanChart India CEO to head SE Asia ex-Singapore-memo
Source: Reuters

As UBS shrinks, what of its Asian operations?
Source: The Wall Street Journal

ICT sustainability maturing in APAC
Source: Jamie Yap, ZDNet Asia

Industry standards must keep pace with Cloud adoption
Byline: Melanie Timbrell, FST Media

EFTPOS operator runs closed EMV trial
Source: Luke Hopewell, ZDNet Australia

Bankwest boss ‘not going anywhere’
Source: Rachel Donkin, The West Australian

ANZ looks to Twitter for global recruits
Source: Fran Foo, The Australian

Tap & Go taking off, says MasterCard
Source: Inside Retail

AMP appoints former AXA heads to merged business
Source: Claire McGreal, Financial Standard

Bank of Queensland puts more women on top
Source: Scott Murdoch, The Australian

ANZ Bank installs new tech honcho
Source: Beverly Head, iTWire

ANZ New Zealand now all black
Source: Richard Gluyas, The Australian

Show and tell, switch and sell
Source: The Financial Brand

Apps replace branches to do St George’s heavy lifting
Source: Fran Foo, The Australian

Beyond the Wall: 10 ideas for dynamic financial Facebook welcome pages
Source: The Financial Brand

Big bank eyes female dollar
Source: Clare Kermond, Sydney Morning Herald

New director for BNZ leadership team
Source: Charlotte Woodfield, The National Business Review

Banks feel pressure to cut jobs but profit on track
Source: Stephen McMahon, Herald Sun

Should the CIO report to the CEO?
Source: Mark Raskino, iTnews

RBS imposes technology spending freeze
Source: Computerworld UK

ANZ Bank installs new tech honcho
Source: Beverley Head, iTWire

Asia-Pacific region’s private banks manage US$1 trillion: survey
Source: The China Post

27% of AsiaPac brand executives inefficient in social media strategies
Source: Singapore Business Review

Next 10 years to be ‘decade of innovation’ for Asia
Source: Liau Yun Qing, ZDNet Asia

Citi announces new mobile solution
Source: Bryan Yurcan, Bank Systems & Technology

FinMin for white-level ATMs to boost banking access
Source: India Business News

HSBC expands renminbi trade services to all China branches
Source: Tony Chua, Asian Banking & Finance

IT spend by Indian Banks to reach Rs10,000 crore annually: BCG
Source: Debarati Roy, CIO India

Did you miss FST Media’s Banking conference in Singapore? Access audio and PDF presentations here
Source: FST Media

ANZ Bank and the false cloud narrative
Source: Renai LeMay, Delimeter

CBA, union to hold talks as cost-cutting plan stirs job loss fears
Source: Richard Gluyas, The Australian

Citibank targets the affluent retail banking market
Source: Scott Murdoch, The Australian

CUA to overhaul online, mobile banking
Source: Luke Hopewell, ZDNet

NZ execs in ANZ pay freeze
Source: NZ Herald

Simon Power going to Westpac Bank
Source: NZ Herald

Commonwealth Bank to cut costs as banks feel the heat
Source: Richard Gluyas, The Australian

RIM goes NFC for social media sharing
Source: Rachel King, ZDNet

Contactless phone payments stumble on iPhone launch
Source: Liz Tay, iTnews

CBA backs bonus plan for Narev
Source: Eric Johnston, Sydney Morning Herald

ANZ wants leaders, not builders of bank IT
Source: Liz Tay, iTnews

Secure digital transactions top priority for Singapore
Source: Ellyne Phneah, ZDNet Asia

ANZ Bank CIO shares secrets to effective vendor partnerships
Source: Fran Foo, The Australian

NFC on SIM won’t replace handset as mobile wallet
Source: Liau Yun Qing, ZDNet Asia

Foong to lead change at Maybank
Source: Malaysia Business News

CIMB eyes stake in Philippines bank
Source: Izwan Idris, The Sun Daily

5 tips to manage risk in mega IT projects
Source: Jamie Yap, ZDNet Asia

S’pore NAF to include man-in-the-middle safeguard
Source: Ellyne Phneah, ZDNet Asia

NFC commercial contactless mobile payment system ‘within months’
Source: Andrew Colley, The Australian

Coles holds fire on NFC
Source: Andrew Colley, The Australian

Eftpos break as CBA admits times are tough
Source: Natasha Bita, The Australian

Enterprises grasp social network nettle
Source: Beverley Head, iTWire

ANZ in court over excessive fees claims
Source: Stuff.co.nz

Apple’s NFC agenda
Source: Charis Palmer, Technology Spectator

Westpac takes financial advice to remote employment locations
Source: Andrew Main, The Australian

Mobile banking shakes, rattles and roars
Source: Beverley Head, iTWire

The rise of the prosumer
Source: Sarah Putt, Computerworld NZ

CIO Michael Harte prepares Commonwealth Bank of Australia to compete with internet giants
Source: Bank Systems & Technology

‘Lazy money’ costing Kiwis, bank claims
Source: TVNZ

ANZ overhauls IT operations
Source: Beverley Head, iTWire

Nikko AM, DBS Bank merge to become Asia’s largest regional asset manager
Source: Bernama

Allianz, AXA among likely bidders for HSBC unit
Source: Today Online

Philippine firms view compliance as complicated maze
Source: Melvin G. Calimag, ZDNet Asia

Indonesia’s online banking race
Source: AsiaOne

DBS to move head office
Source: Singapore Business News

The top 400 banks on Twitter
Source: The Financial Brand

Asia’s IT industry robust: study
Source: The Australian

ANZ plans ‘significant’ investment in China
Source: China Business News

HK regulator fines Citi $770,000 for employees’ Ponzi scheme
Source: Reuters

RBA, APRA to tackle future bank outages
Source: Luke Hopewell, ZDNet Australia

Westpac launches virtual planning service
Source: Elise Burgess, Financial Standard

Australian insurers to spend up big on IT
Source: Peter Dinham, iTWire

Payment industry eyes data as currency
Source: Liz Tay, iTnews

Banks find 40,000 small businesses at risk of fraud
Source: Darren Pauli, iTnews

Mercenary IT staff go mobile in skills crisis
Source: Suzanne Tindal, ZDNet Australia

Euro gloom to hurt IT jobs
Source: Jennifer Foreshew, The Australian

G20 committee warns against over-reliance on big four banks
Source: Scott Murdoch, The Australian

CBA’s $3 million man
Source: Beverley Head, iTWire

Commonwealth Bank dominates online commerce awards
Source: Technology Spectator

Aussies only get Google Wallet via import
Source: Luke Hopewell, ZDNet Australia

Internal cultural shift critical to cloud success: ANZ Wealth and Westpac
Source: Melanie Timbrell, FST Media

APRA readies data management guide
Source: Liz Tay, iTNews

Commbank goes after Google grads
Source: Beverley Head, iTWire

Suncorp, ANZ ready virtual desktop rollouts
Source: Liz Tay, iTnews

Internal cultural shift critical to cloud success: ANZ Wealth and Westpac
Byline: Melanie Timbrell, FST Media

Tighter risk control needed for banks, says rogue trader
Byline: Melanie Timbrell, FST Media

Speculation rife on NAB-NBNK joint venture over Lloyds
Source: John Durie, The Australian

Citigroup A/NZ appoints new head of operations and tech
Source: Chloe Herrick, CIO Australia

Study: Banks cant measure real-time risk
Source: Chris Kentouris, Bank Investment Consultant

Banking industry goes on the attack
Source: Phil Jacob, Herald Sun

ANZ annouces practice sales facility; targets growth
Source: Chris Kennedy, Money Management

BT reserved on Count bid
Source: Kate Kachor, Investor Daily

Top 35 banks on Facebook
Source: The Financial Brand

Will NFC technology drive mobile payments initiatives?
Source: Justin Bomberowitz, BostInnovation

Achieving multi-channel delivery systems ranked number one in NZ
Byline: Melanie Timbrell, FST Media

CBA boosts its super offerings with Count Financial buy
Source: Scott Murdoch, The Australian

Banks face rising online competition
Source: Chris Zappone, Sydney Morning Herald

Cloud risks outweigh benefits: ISACA
Source: Beverley Head, iTWire

MAMBO out of step
Source: Charis Palmer, Technology Spectator

Rabos Greg McAweeney takes the direct approach
Source: Peter Taylor, Herald Sun

CUA appoints new CIO from KPMG
Source: Suzanne Tindal, ZDNet Australia

Metlife only a phone call away
Source: Rachel Davis, Financial Standard

Westpac proves Azure cloudbursting
Source: Stephen Withers, iTWire

AUSTRAC spends $2.5m on Exadata upgrade
Source: Ry Crozier, iTnews

New BoQ chief executive Stuart Grimshaw says expansion has worked
Source: Andrew Fraser, The Australian

Bank of Queensland Finance rebuilds IT systems
Source: Liz Tay, iTnews

ANZ to complete NZ consolidation next year
Source: Liz Tay, iTnews

MLC announces insurance upgrades
Source: Chris Kennedy, Money Management

Suncorp chief saves praise for IT
Source: Ry Crozier, iTnews

After NAB, Barclays, Craig Bright heads to US with Citigroup
Source: Fran Foo, The Australian

Bankings switching flick
Source: Charis Palmer, Technology Spectator

European bank job bloodbath hits 67,000
Source: The Sydney Morning Herald

Technical glitch hits NAB, Westpac customers
Source: The Daily Telegraph

Commonwealth Bank promises mobile buzz
Source: Beverley Head, iT Wire

CommBank to kill legacy core next year
Source: Luke Hopewell

Commbank spends $93m to integrate Bankwest IT
Source: Liz Tay, iT news

Talent war heats up
Source: Mark Phillips, CIO Australia

IT industry braces for more market turmoil
Source: Brett Winterford, iT news

Financial markets to spend $18 billion on IT in Asia-Pacific by 2015
Source: Georgina Swan, CIO Australia

2016: All in the Cloud?
Source: Mark Phillips, CIO Australia

Treasurer called to step in on EFTPOS fees
Source: Michael Lee, ZDNet Australia

Fanning flames on the financial social media fire
Source: The Financial Brand

IIIS: Cloud brings stability to Suncorp IT
Source: Hamish Barwick, Computerworld

CIO shake-up at BT Financial and IAG
Byline: Melanie Timbrell, FST Media

Manila calling for your ANZ debts
Source: Michael Janda, ABC Online

Social media lends banks a helping hand
Source: Business Review

4 mobile trends every bank should understand
Source: Dan Wiegand, Bank Systems & Technology

NAB picks up spoils of lost Axa bid
Source: Bianca Hartge-Hazelman, The Australian Financial Review

Customers dont buy banks branding: survey
Source: Rachel Donkin, The West Australian

Narev succession points to a shift in CBA strategy
Source: Eric Johnston and Peter Ker, The Sydney Morning Herald

Bank of Melbourne aiming to walk with giants
Source: Stephen McMahon, Herald Sun

Westpac payments glitch resolved
Source: Glenda Kwek, The Sydney Morning Herald

ANZ Bank standardises software development
Source: Liz Tay, iT news

ANZ IT puts singular focus for catching up
Source: Fran Foo, The Australian

CBAs dated IT systems forced its hand, says ANZ
Source: Renai LeMay, Delimiter

ANZ bans iPad use for board members
Source: Australian Financial Review

Westpac banks on consolidation: the bank chose BMC tools to aid its transformation
Source: Jennifer Foreshew, The Australian

Westpac plans to hit rivals hard
Source: Eric Johnston, The Sydney Morning Herald

Westpac presses $70 million review button
Source: Paul McIntyre, Adnews

NAB asks want an ATM in your loungeroom?
Source: Finextra

Our peers had outperformed us: NAB
Byline: Melanie Timbrell, FST Media

Commonwealth Bank rolls out new mobile, tablet apps
Source: Ross Catanzariti, PC World

EFTPOS pans NFC trials, outs own plans
Source: Luke Hopewell, ZDNet Australia

BNZ rakes in $1 million in mobile banking transactions in 4 days, thanks to Twitter
Source: John Adams, Bank Technology News

Banks need to lift security stakes: NAB
Source: Michael Lee, ZDNet

ASB still has an edge when it comes to banking satisfaction
Source: Scoop Business

BNZ hopes to reap rewards of business hubs
Source: Roeland van Den Bergh, Stuff.co.nz

Students get financially savY with BNZ
Source: Scoop

Bank branches to disappear within years as customers migrate online, expert says
Source: Sonja Koremans, news.com.au

Tower buys reinsurance cover
Source: Stuff.co.nz

Days of the chequebook numbered
Source: Stuff.co.nz

Safer and more secure online trading with DBS
Source: Singapore Business News

Citi innovates in Asia
Source: Warc

Rough road ahead for foreign banks setting up units here
Source: India Business News

RHB still seeks for merger partner
Source: Tony Chua, Asian Banking & Finance

Asia group launches Cloud Index, ‘Cloud Map’
Source: Veronica C. Silva, CIO India

Chinese firm touts first ‘virtual property’ insurance
Source: Kevin Kwang, ZDNet Asia

BancNet adopts IT solution for safer, more efficient banking
Source: Eden Estopace, The Philippine Star

DBS India’s CEO elaborates on bank’s growth strategy
Source: Lois Calderon, Channel News Asia

India needs 2-3 banks in top 50 globally
Source: Mayur Shetty, The Times of India

Banks should adopt social media, cloud computing: Report
Source: Business Standard

CBA to share secrets of its crown jewels
Source: Liam Tung, iT News

St George banks on mobile app
Source: Fran Foo, The Australian

ANZ CIO mulls 2012 challenges, competitors
Source: Brett Winterford, iTnews

CBAs NetBank for iPad gets release date
Source: Luke Hopewell, ZDNet

CBA seeks fortunes abroad as lending at home declines
Source: Eric Johnston, The Sydney Morning Herald

New rules costing banks $500m a year
Source: Andrew Fraser, The Australian

Suncorp pays big price for claims
Source: Eric Johnston, The Sydney Morning Herald

UBS buys INGs Australian investment arm
Source: The Sydney Morning Herald

NAB launches new mobile site
Source: Richard Kilner, Banking Times

QBE Australia hunts for new CIO
Source: Hamish Barwick, CIO Australia

Westpac, ANZ send up to 250 jobs offshore
Source: Jane Lee, news.com.au

Commonwealth Bank talks up contactless payments
Source: Technology Spectator

BT chief executive Brad Cooper pins hopes on Super For Life product
Source: Glenda Korporaal, The Australian



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WHO’S WHO OF FINANCIAL SERVICES
An Interview with Jane Muirsmith
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GM Operations, NZ Super Fund


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INDUSTRY RELEASES
Citi receives approval to launch credit cards in China
Citi has received approval from the China Banking Regulatory Commission to launch a credit card business in China.


Fitch places major Australian banks on Rating Watch
ANZ today confirmed that Fitch Ratings yesterday placed the ratings for the four major Australian banks on Rating Watch Negative.


Citi Private Bank forecasts 2012 investment outlook
Citi Private Bank today released its investment outlook for 2012, stating that the current risk environment continues to provide opportunities that stand out from the dark outlook.


Citi launches personal Remnibi payment services in Asia Pacific
Citi’s Global Transaction Services today announced the launch of Renminbi (RMB) distribution services for bank clients in Asia Pacific.


ANZ's Robert Bell appointed to new role helping Commercial customers grow in Asia
ANZ today announced the appointment of Robert Bell as Head of Super Regional Business Development, reporting to Mark Whelan, Managing Director Commercial Banking Australia.


Citi and The Association for Financial Professionals launch Asia Pacific Treasury Management Institute
The Association for Financial Professionals (AFP) and Citi announced the joint launch of the AFP-Citi Asia Pacific Treasury Management Institute to advance the treasury profession in the region through a world-class training and skills enhancement certificate program.


Citi launches Innovation Lab in Singapore
Citi’s Global Transaction Services (GTS) business has opened the Citi Innovation Lab in Singapore that comprises a Client Experience Center and a Client Collaboration Center.


ANZ welcomes Federal Court ruling
ANZ today welcomed the Federal Court of Australia’s ruling for four of the five fee types subject to the class action brought against the Bank by IMF (Australia) Limited.


MasterCard and Western Union partner to fuel growth of electronic payments
MasterCard (NYSE:MA) and The Western Union Company (NYSE:WU) today announced a global agreement that will make electronic payments, including prepaid cards and money transfers, more efficient and convenient for consumers around the world.


Westpac appoints new Chief Information Officer
The Westpac Group announced the appointment of Clive Whincup as Chief Information Officer (CIO).


Westpac announces new group management structure and executive appointments
Westpac Chief Executive Officer, Gail Kelly, today announced a new organisation structure for the Westpac Group to accelerate the next phase of its strategy.


NAB opens first branch in China
National Australia Bank (NAB) today officially opened its first branch in China, strengthening its commitment to the region.


Commonwealth Bank replaces ATM network
Commonwealth Bank, with Australia’s largest ATM network, today announced a significant replacement and upgrade program that will see the Bank’s entire ATM fleet refreshed.


Nigel Williams appointed Chief Risk Officer
ANZ today announced the appointment of Nigel Williams as Chief Risk Officer and a member of the ANZ Management Board reporting to Chief Executive Officer Mike Smith.


Standard Chartered breaks new ground with Breeze Banking
Standard Chartered Bank today unveiled Breeze Banking for India – becoming the first international bank to introduce a suite of customisable banking services incorporating internet, smartphone technology and social media.


Citi launches new mobile solution: CitiDirect® BE Mobile
Citigroup, through its Global Transaction Service unit, today announced the launch of CitiDirect® BE Mobile, a mobile browser-based application allowing clients to receive notifications and authorise payments using their mobile phones.


NAB first Australian bank to launch Google+ page
National Australia Bank has launched a company profile on Google+, where its social media team will provide support to customers.


Citi clears first Asian trades on LCH.Swapclear
Citi today cleared its first interest rate swaps on LCH.Swapclear for clients in the Asia Pacific (APAC) region.


Phil Butterworth to lead expansion program for BT Financial Group's Advice Business
BT Financial Group has signalled expansion plans for its Advice business by announcing the appointment of Phil Butterworth, Mario Modica, Kon Costas and Andrew Rutter to lead a new business unit which will include BT Financial Group’s established and successful Magnitude business.


Macquarie Adviser Services helps advisers get mobile
Macquarie Adviser Services has launched a new mobile version of its online portal, Macquarie Access, enabling advisers to access client information and the latest product news, while they are on the move.


The dynamics of a $6 trillion superannuation system
Deloitte have released a new report modelling the future progress of the Australian superannuation industry over the next 20 years.


Commonwealth Bank to give Aussie businesses faster access to their money
Businesses across the country will soon be able to access the funds from their merchant terminals the same day, seven days a week, 365 days a year.


Head of Bank of Melbourne Private announced
Jonathan Ayres has been appointed the first head of the new Bank of Melbourne Private.


OCBC Bank raises the bar with brand new online banking experience
Oversea-Chinese Banking Corporation Limited (OCBC Bank) today announced the launch of its new online banking experience.


Asias emerging affluent to drive asset managements growth
In an independent report commissioned by Citi’s Securities and Fund Services and Mirae Asset Global Investments, Asia’s assets under management are expected to nearly double, reaching US$4 trillion by 2015.


Pay anyone, anywhere, anytime with your mobile
Commonwealth Bank today unveiled Commbank Kaching*, a world first in mobile technology that will redefine the way Commonwealth Bank customers can pay.


CUA launches vibrant new-look website
CUA, Australia’s largest customer-owned financial institution, has today launched its new-look website.


Australians ‘Tap & Go’ With PayPass a Million Times
In a clear signal that MasterCard cardholders are quickly and enthusiastically embracing PayPass, more than one million "Tap & Go" transactions were recorded in August for the first time since the contactless technology launched in Australia.


HSBC unveils 24-hour live FX trading for retail and SME customers
HSBC now offers 24-hour access to live foreign exchange (FX) pricing and trading for retail and SME investors via online and mobile banking with Get Rate.


CUA appoints TCS BaNCS for online banking platform transformation
CUA has selected the TCS BaNCS Online Banking Platform to revitalise and transform its online banking system.


Alistair Currie appointed Group Chief Operating Officer
ANZ today announced the appointment of Alistair Currie to the role of Group Chief Operating Officer with responsibility for technology, shared services and operations including ANZ’s Bangalore, Manila and Chengdu hubs, property and major projects.


Leadership change in UBS Investment Bank’s Global Equities business
Carsten Kengeter, CEO UBS Investment Bank, has today accepted the resignations of Francois Gouws and Yassine Bouhara.


Macquarie and Perpetual in Australia’s largest platform outsourcing deal
Macquarie Investment Management Limited and Perpetual Limited (Perpetual) today announced they will leverage each other’s expertise as part of Australia’s largest platform outsourcing deal.


NAB is making banking easier, and more social
National Australia Bank has upgraded its mobile banking apps for iPhone, iPad and Android and made it easier for customers to manage their money on the move.


Commonwealth Bank announces no increase in fees for merchant customers
Commonwealth Bank has today announced that it will not be increasing fees to its existing merchant customers following industry changes to interchange fees which come into effect from 1st October 2011.


Commonwealth Bank launches major centenary campaign
Commonwealth Bank today announced details of its campaign to celebrate its Centenary year.


Citi opens new lending company outside of Chongqing
Citi China today opened a new lending company located in Chongqing’s Beibei District.


Asgard set to transform platform investing with launch of infinity eWRAP
Asgard today announced it will launch a new addition to the Asgard platform, which will target investors with lower balances or specific needs.


Leadership change at UBS
Sergio P. Ermotti named Group CEO on an interim basis following the resignation of Oswald J. Grübel from the bank.


Commonwealth Bank unveils new premises
Commonwealth Bank has unveiled its landmark new office premises at Darling Quarter in Sydney’s western CBD fringe and in doing so, delivered the largest activity-based working project in the world.


BT Financial Group responds to Governments Stronger Super reforms
BT Financial Group says the flexibility the Government has included in its Stronger Super announcement will provide a solid foundation for the future of retirement savings in Australia.


Internal cultural shift critical to cloud success: ANZ Wealth and Westpac
The cloud journey is much more than just the technology, according to our local banking chiefs.


Westpac Group executive team changes
The Westpac Group Chief Executive, Gail Kelly, today announced changes to her Executive Team.


ANZ makes switching easier for business customers
ANZ today announced the introduction of ‘ANZ OneSwitch’, a new service to make it easier for business customers to switch their transaction banking to ANZ.


Commonwealth Bank announces changes to executive team
In anticipation of Chief Executive Officer elect Ian Narev commencing in his role of CEO designate from 1 October 2011, Chief Executive Officer Ralph Norris and Ian Narev today announced Grahame Petersen has been appointed Group Executive Business and Private Banking.


UBS Media Release
Zurich/Basel, 15 September 2011 – UBS has discovered a loss due to unauthorised trading by a trader in its Investment Bank.


Westpac ranked number one bank in the world for sustainability
The Westpac Group leads the global banking community on corporate sustainability, ranked number one out of 190 banks, according to the 2011 Dow Jones Sustainability Index (DJSI).


The Rogue Trader speaks in Sydney
Banks must tighten risk control mechanisms and challenge irregularities, according to Nick Leeson, the rogue trader whose unauthorised trades resulted in £862 million losses and brought down Barings Bank.


Citi extends partnership with Banking with the Poor Network to promote financial inclusion in Asia
Citi announced today new funding for the Banking With The Poor Network (BWTP), the only pan-Asia microfinance network, as part of Citi’s continued commitment to promoting financial inclusion globally.


ANZ will give CPS3 investors the benefit of APRA’s new requirements for Additional Tier 1 Capital
The Australian Prudential Regulation Authority (APRA) today released a discussion paper entitled “Implementing Basel III capital reforms in Australia” (Discussion Paper).


Achieving multi-channel delivery systems ranked number one in NZ
Achieving multi-channel delivery systems has been ranked the number one priority among financial services executives in New Zealand.


FST Media’s Financial Services Executive Poll
Live polling results from Aucklands 4th Annual Technology & Innovation – the Future of Banking & Financial Services event.


Westpac selects TCS BaNCS Insurance to drive growth in New Zealand
Westpac Life NZ Limited (Westpac) will use TCS BaNCS Insurance to assist in upgrading and transforming its Life Insurance software platform.


MetLife announces Direct to Member Tele-Assessment Claims Service
MetLife Insurance Limited in Australia (MetLife) has implemented a Tele-Assessment insurance claims service.


Management changes at ANZ Wealth
ANZ today announced that John Van Der Wielen has resigned as Managing Director, Wealth (Australia) to pursue an opportunity in the United Kingdom.


Commonwealth banks strategic Chinese alliance as easy as ABC
Beijing, China: 23 August 2011 - Commonwealth Bank of Australia (CBA) will look to capitalise on its relationship with big four Chinese bank Agricultural Bank of China (ABC) after agreeing to a cross border referral scheme.


Westpac Online Investing wins best fully featured online broker
Westpac Online Investing has been awarded “Best Fully Featured Online Broker” at the Australian Financial Review Smart Investor Blue Ribbon Awards 2011.


ANZ launches Convertible Preference Share (CPS3) offer
ANZ today announced that it has lodged a Prospectus with the Australian Securities and Investments Commission for an offer of convertible preference shares (CPS3) to raise $750 million.


Advance launches three new funds
Advance Asset Management has launched three new sector multi-blend funds.


Rural Bank and Australia Post boost banking in rural and regional Australia
Banking in rural and regional Australia received a significant boost today, with Australia Post and Rural Bank proposing to join forces.


IAG makes strategic investment in a general insurer in China
Insurance Australia Group Limited (IAG) today announced it had agreed to acquire a 20 per cent strategic interest in a general insurer in China, Bohai Property Insurance Pty Ltd.


Chris Caton to hit airwaves following record investor interest
BT Financial Group, one of the country’s largest wealth managers, will commence a one-off television advertising campaign from tomorrow [Friday] aimed at reassuring investors after an extraordinary week on the global share markets.


Citi announces new private bank leadership in Asia Pacific
Citi today announced the appointment of Bassam Salem as CEO of Citi Private Bank, Asia Pacific. Bassam will replace Aamir Rahim, who has been appointed Head of Citi’s Public Sector Group for Asia Pacific.


CIO shake-up at BT Financial and IAG
Long-serving Chief Information Officer of BT Financial Group (BTFG), Tony Forward, is leaving the Group after nine years.


BT Financial Group announces new structure to accelerate strategy
BT Financial Group has made changes to its internal structure to best position it to achieve its current and future goals.


Commonwealth Bank’s Investorville... Build a property portfolio without spending a cent
Commonwealth Bank today released Investorville, an online simulation tool for budding property investors.


CGU announces key changes to its Leadership Team
CGU today announced changes to its leadership team, which will strengthen and expand the capabilities of its senior people and better enable CGU to deliver against its business strategy.


Citi bags worlds best internet banks awards
Hong Kong: Citigroup Asia Pacific was named the world’s Best Internet Bank in 13 markets across Asia Pacific by Global Finance magazine.


Citi appoints Conor Cunningham Asia Pacific Head of Exchange Traded Derivatives
Singapore - Citi has appointed Conor Cunningham as Asia Pacific Head of Exchange Traded Derivatives.


Westpac experiences payment delays
Westpac has experienced a delay overnight in the processing of some payments to and from other banks.


Small business sales hold up through winter
ANZ today released its Small Business Sales Trends monthly report which shows an improvement in June small business sales (up 6.6 per cent higher y/y).


Our peers had outperformed us: NAB
NAB’s recent bid to take back the retail banking market through its ‘Break Up’ campaign came from a realisation the bank had been “outperformed” by competitors.


The modern CIOs changing skillset
Hudson has today released a new report – “The Reconstructed CIO: Building and Leading the New IT Function” – which shows that against a backdrop of global uncertainty and burgeoning skills shortages, the role of todays CIO has changed considerably.


The Westpac Group to support acquisition of J O Hambro Capital Management
The Westpac Group (Westpac) today announced its support for the acquisition of J O Hambro Capital Management by its listed subsidiary BT Investment Management Ltd (BTIM).


Citi named best bank in Asia by Euromoney magazine
Citi has been named Best Bank in Asia for 2011 by Euromoney magazine in its annual Awards for Excellence.


Commonwealth Bank becomes first major bank to open branches on NSW/ ACT Bank Holiday
After many decades of closing on the first Monday in August, Commonwealth Bank branches in NSW and ACT will open to meet customer needs after the Bank’s application was approved by the NSW State Government.


Citi targets Wholesale Services Electronic Trading market in Asia
Citi has appointed Kevin Rideout to lead its Wholesale Services in Asia. The new position underlines Citi’s plans to build further on its Electronic Trading growth across the region.


BT Wrap launches market leading tax and trading tools
BT Wrap has launched major new tax and trading tools. The changes could mean a better after-tax investment return for clients on particular transactions and new trading enhancements that reduce the time spent on portfolio management, client reviews and rebalances.


Citi partners with local Vietnamese securities firm
Citigroup has acquired a 9.9 per cent stake in Vietnam’s Horizon Securities Corporation, subject to regulatory approval. With this investment, Citi will be among the first foreign financial institutions to partner with a local Vietnamese securities firm.


NAB launches next generation mobile site
National Australia Bank has launched a new mobile-friendly website.


Westpac celebrates the official opening of its Beijing branch
Westpac today officially opens its new branch in Beijing to further support its growing number of corporate and institutional customers in China.


Citibank Vietnam joins the VNBC ATM network
Citibank Vietnam today announced it has signed an agreement with Vi Na Brilliant Card company (V.N.B.C.) to be a member of the Vietnam Bank Card ATM network (VNBC).


Business and trade services fuel growth in small business
ANZ today released its monthly report into small business sales trends that showed sales had their strongest monthly growth in 15 months with an increase of 3.1%.


FST Media expands Asian presence
22 June 2011: FST Media has announced the opening of its first international office in Singapore.


Conditions improve for retailers however overall performance remains weak
Business Sales were relatively flat in May, an encouraging sign following declines in recent months, according to the latest Commonwealth Bank Business Sales Indicator (BSI).


ANZ commences banking in India
Australia and New Zealand Banking Group Limited (ANZ) today announced the commencement of banking operations in India with the opening of its first branch in Mumbai.


HSBC names Chief Technology and Services Officer (CTSO)
HSBC has appointed Brenton Hush Chief Technology and Services Officer (CTSO) for its Australian operations.


Bravura solutions launches mobile device enabled website for super fund
Sydney - Bravura Solutions Limited (Bravura) has launched a superannuation fund member website specifically designed for mobile devices. Enabled via ePASS, Bravura’s online superannuation product, the site supports all mobile devices.


Acer boosts Asia Pacific customer incentive programs with Citis prepaid card services
Hong Kong – To improve its Singapore cash-rebate program and increase customer acquisition and loyalty, Acer Singapore has adopted Citi’s Prepaid Card programs.


NAB Private Wealth tops private banking awards
NAB Private Wealth topped the awards table last night at the Australian Private Banking Council 2011 Awards ceremony in Sydney.


Citigroup and Orient Securities sign China Securities JV agreement
Hong Kong / Shanghai - Citigroup and Orient Securities Company Ltd. today signed definitive agreements, subject to regulatory approval, establishing a securities joint venture to operate in the Chinese domestic market.


Westpac receives final approval for Beijing branch
Westpac has received final approval to open a branch in Beijing from the China Banking Regulatory Commission (CBRC).


BT Wrap unveils online enhancements ahead of year end
BT Wrap has launched a series of improvements to its platform, including changes to its comprehensive year-end microsite and a refreshed look and feel for its Wrap DeskTop. The changes signal the beginning of a more intuitive and more user-friendly experience for all platform users.


CITIBANK & METLIFE LAUNCH CARDGUARD
In an Australian first, Citibank and MetLife Insurance Limited (MetLife) have launched CardGuard, a new comprehensive credit card account insurance product that provides a range of benefits including, repayment protection for both voluntary and involuntary unemployment and a price protection benefit within one policy.


BT Financial Group appoints Head of Retirement
Rodney Greenhalgh has been appointed Head of Retirement for BT Financial Group.


Citi adds talent to South East Asia banking team
Citi has appointed Abhay Pande as Head of South East Asia Industrials Global Banking, in charge of building Citis presence across ASEAN and India.


Ernst & Young releases Innovating for Growth survey results
Over 60 per cent of respondents in a recent Ernst & Young survey agree the Chief Information Officer (CIO) could increasingly become a key figure in driving business change.


Westpac ATM and EFTPOS facilities restored
Westpac has now restored ATM and EFTPOS facilities following an earlier outage triggered by an air-conditioning fault at a data centre.


Speculation of ING Direct Australia sale resurfaces
ING Direct has declined to comment to FST Media on speculation surrounding the sale of ING’s Australian online banking unit.


St George launches Australian-first banking app
St. George Bank has launched a new native banking app optimised for Windows Phone 7 smartphones.


CITI NAMES ADRIAN FAURE AS GLOBAL HEAD OF EMERGING MARKETS EQUITIES
Hong Kong – Citigroup today announced the appointment of Adrian Faure as Global Head of Emerging Markets Equities. In a newly created role, he will share managerial responsibilities for all of Citi’s equities operations across the emerging markets globally.


ANZ goMoney mobile banking app delivers new way to make payments
ANZ New Zealand’s mobile banking application, ANZ goMoney launches today. Currently available for use on an iPhone, ANZ goMoney is free and can be downloaded via iTunes.


BOQ launches online share trading
BOQ online share trading service goes live in partnership with CMC Markets Stockbroking. Brokerage rates are from $17.95 per trade.


MTAA Super and MetLife continue nine year partnership
Metlife beats other tenders to continue nine year partnership with MTAA Super.


Obopay wins prestigious Asian banker "Technology Implementation Award"
Obopay has won Best Multi-channel Capability Project Award in conjunction with YES Bank.


CITI HIRES JEFF EMMANUEL
Hong Kong - Citi has appointed Jeff Emmanuel as Managing Director, Asia Pacific Financial Institutions Group (FIG) and Vice Chairman, Australia & NZ Global Banking.


Carbon Trade Exchange launches interface with Westpac
Sydney: Carbon Trade Exchange and Westpac have teamed up to create the world’s first electronic interface for the voluntary carbon market. The unique solution will allow companies to trade as buyers or sellers into the Carbon Trade Exchange from their own bank account.


St.George launches Australian-first banking app for Windows mobiles
St.George Bank today launched a new native banking app optimised for Windows Mobile 7 smartphones featuring Mobile Banking Lite - an Australian-first app that lets customers conveniently check their account balance and transaction history, via a simpler log-in process.


CUA selects TCS BaNCS for core banking system overhaul
CUA, Australia’s largest customer-owned financial institution, and Tata Consultancy Services (BSE: 532540, NSE: TCS), a leading global IT services and consulting firm, today announced the selection of TCS and its world-leading TCS BaNCS banking platform to deliver CUA’s new core banking system.


Bankwest launches new website
Bankwest has launched its new look website at its online home bankwest.com.au that encompasses a number of firsts for a financial services website as well as some unique online tools.


NAB appoints Executive General Manager, nabbusiness
National Australia Bank (NAB) has today announced the appointment of Daryl Johnson as Executive General Manager, nabbusiness, responsible for servicing the small to medium enterprise (SME) segment.


Michael Ullmer to step down as Deputy CEO
National Australia Bank today advised the ASX that Deputy Chief Executive Officer Michael Ullmer will be stepping down at the completion of his role on 31 August 2011 and will also resign as a director of NAB.


The wallet of the future in your phone
ANZ and Visa have begun a four-week internal trial of a contactless mobile phone payment application.


ANZ accelerates global brand development
ANZ today announced it would accelerate the development of its global brand and establish a new direction in its approach to advertising with the appointment of Whybin TBWA, part of the global TBWA Group, as its new global creative agency.


Citi’s Smart Banking named Service Channel Innovation by IDC Financial Insights
Citi’s Smart Banking was recently named Service Channel Innovation by IDC Financial Insights at its sixth annual Financial Insights Innovation Award (FIIA) ceremony held in conjunction with the Asian Financial Services (AFS) Congress in Singapore last week.


MetLife Completes "eToolkit" with addition of Electronic Claims Capabilities
MetLife Insurance Limited in Australia (MetLife) has completed development of the last component piece of its customer focused "eToolkit," with the delivery of eClaims processing, a cutting edge web-based vehicle that enables online claim submission.


Banking Marketers are Looking for Better Customer Insight According to Australian Survey
Due to the competitive nature of the Australian Retail Banking Industry, marketers need to focus on retention but lack insights to make services more personal and relevant


UPDATE: Exclusive: BOQs Group Executive IT & Operations heads to Westpac New Zealand
Westpac New Zealand (Westpac NZ) has secured one of Australia’s leading IT executives to head up its Customer and Technology Services department.


Exclusive: BOQs Group Executive IT & Operations heads to Westpac New Zealand
Westpac New Zealand (Westpac NZ) has secured one of Australia’s leading IT executives to head up its Customer and Technology Services department.


Businesses reminded to lodge their 2010 compliance reports
Australias anti-money laundering and counter-terrorism financing regulator is reminding businesses to go online and submit their 2010 compliance reports.


CITI PRIVATE BANK IDENTIFIES 2011 INVESTMENT THEMES
Citi Private Bank announced today its investment themes for 2011 that offer opportunities to clients despite expected uneven recovery of the global economy.


Compuware Gomez Web Performance Benchmark for the Australian Banking Industry
Westpac was the best performer overall with its homepage recording 100% Availability and ranked 1st in Performance and Consistency.


ANZ appoints Charles Li CEO ANZ China
ANZ today announced the appointment of Dr Charles Li as CEO for ANZ in China, reporting to Gilles Planté, Chairman ANZ China and CEO North East Asia, Europe & America.


Perpetual Announces Appointment of Mr Chris Ryan as Managing Director and CEO
Perpetual advises it has appointed Mr Chris Ryan as the company’s new Managing Director and Chief Executive Officer, effective 14 February 2011.


CEO survey reveals mixed outlook for Asia Pacific technology sector for 2011
A Deloitte survey of Asia Pacific’s fastest growing technology companies revealed that just over half (54 percent) had a strong growth outlook for the next 12 months, while 43 percent predicted weak or negative growth.


Australia’s mortgage industry transformational year which promises a reformed agenda
The annual Deloitte Australian Mortgage Report: 2011 Reforming the agenda released.


Suncorp Bank Customers Use Sandstone’s Budgeting Solution to Manage their Finances Online
Suncorp Bank customers can now budget more effectively and manage their finances online following the implementation of Sandstone’s Online Financial Management tool, BankFast Budgeting.


Release of report into suspicious matter reporting in the financial sector
AUSTRAC has today released a report detailing the findings of its survey on suspicious matter reporting by the securities and derivatives sectors.


MicroStrategy Australia Recognises Westpac New Zealand for Excellence in Enterprise-Class Business Intelligence
MicroStrategy®, today recognised Westpac New Zealand for achieving outstanding business performance with its MicroStrategy-based business intelligence applications.


AUSTRAC cost recovery discussion paper released
AUSTRAC has today released a discussion paper on the proposed cost recovery model for the agencys regulatory activities.


ANZ invests additional A$126 million in continued growth of Bank of Tianjin
ANZ announced a further investment of A$126 million in Bank of Tianjin (BoT) as part of a capital raising to support BoT’s strategic growth agenda.


Citis agency and trust launches innovative renminbi services in Hong Kong
Citi’s Agency and Trust, part of the Global Transaction Services division, has unveiled significant enhancements to its RMB product portfolio


ANZ invests additional A$250 million in continued growth of Shanghai Rural Commercial Bank
ANZ today announced a further investment of RMB1.65 billion (A$250 million) in Shanghai Rural Commercial Bank (SRCB) as part of a major capital raising by SRCB to support its continued growth and strengthen its capital base.


ANZ receives final approval for banking licence in India
ANZ today announced that it has received final approval for a foreign bank licence from the Reserve Bank of India (RBI) allowing ANZ to establish a foreign bank branch in India in the first half of 2011.


Response to approach Perpetual Limited
the Board of Perpetual (Board) advises that it has given initial consideration to the indicative, conditional and non-binding proposal from Kohlberg Kravis Roberts & Co.


Citibank launches new mobile banking service and online banking site upgraded
Citibank has launched a new mobile banking service that gives customers access to the first merchant based GPS locator service of its kind in Australia.


Citibank Vietnam extends retail banking presence in Hanoi
The new outlet, equipped with innovative Smart Banking technology, enables Citibank to serve individual customers in Hanoi.


AUSTRAC reveals its regulatory and intelligence priorities
AUSTRAC has today launched a suite of strategies covering the key areas of Intelligence, Supervision and Enforcement.


ANZ’s new iPhone app simplifies property search process
ANZ today launched ANZ Property Tracker, a new iPhone application that gives users the ability to search for properties for sale and rent by simply pointing their iPhone at the property.


ANZ launches iPhone payments application: 30,000 downloads and counting
ANZ has generated an impressive rate of 30,000 downloads on the iTunes store in just four days, following the launch of its goMoney payments application last week.


Citi Asia Pacific
Citi bagged six country awards in the “Best Consumer Internet Banks” category,scoring wins in Guam, India, Indonesia, Philippines, South Korea and Thailand.


Exclusive: Perpetual Group Executive of Operations Resigns
FST Media has exclusively learned Perpetual is facing a further senior reshuffle with Matt Pancino, Group Executive of Operations, resigning from the wealth management firm.


Standard Chartered Bank
Standard Chartered Bank’s excellence in online banking has been recognised once again by Global Finance, which has awarded the Bank “Best Consumer Internet Bank” in Malaysia and Singapore


Compuware
Compuware Releases Gomez Web Performance Benchmark for the Australian Banking Industry


Telstra keeps Suncorp connected with new mobility contract
Suncorp today announced it had signed a three-year contract with Telstra to deliver all of its mobile voice and mobile data services.


Deloitte
Deloitte Tax Partner Adele Watson said the Government’s support for an Investment Manager Regime was “a big step towards making Australia’s fund management industry a real financial services hub for the region.”


ME Bank and Telstra
ME Bank invests in multimillion dollar deal with Telstra to support mobile workforce


Telstra
Australian banks first on board with Telstra T-Hub


NetSuite
NetSuite SuiteFlow First To Deliver Graphical Business Process Customisation For Cloud Computing ERP Suites


AUSTRAC
AUSTRAC has today issued a new research report on the relatively new role of anti-money laundering and counter-terrorism financing (AML/CTF) compliance officers.


CSC
CSC EXPANDS FINANCIAL SERVICES TEAM IN AUSTRALIA


AUSTRAC
AUSTRAC has announced an extension to the transition period for businesses required to report international funds transfer instructions (IFTIs) under Australias anti-money laundering legislation.


East & Partners
The Rise of the Product Specialist. Utilising key service channels in customer management


Emue Technologies
Emue Technologies Launches Next Generation Payment Card


Planit
Planit reports surprise improvements in Australian/New Zealand software project conditions despite GFC. Fewer projects cancelled as a result of financial crisis, but companies more cautious


Deloitte
US companies not tapping social media’s full potential Australian companies lagging.


IDC
Internet banking users will soon see more user-friendly Internet banking offerings by leading financial institutions, according to a recent study by IDC Financial Insights.


Rubik Financial
Rubik Financial Limited (ASX: RFL) is the first company on the ASX accredited as carbon neutral as awarded by the Carbon Reduction Institute.


Apple
The new 32GB and 64GB iPod touch. Improved performance makes gaming and web browsing faster and better than ever.


Lenovo
Lenovo Adds a Touch of Simplicity to New MultiTouch Screen ThinkPad PCs.




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