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EMC Document Sciences

Customer Communication

EMC Document Sciences
Level 6, 60 Miller Street, North Sydney NSW 2060


Email: info_anz@emc.com
Phone:1800 653 565 (AU) or 0800 999 362 (NZ)
Website:http://www.emc.com
EMC Document Sciences delivers highly personalised and engaging communications that build loyalty and drive revenue through any channel. More than 500 organisations worldwide use our solutions to reduce development costs by up to 90 per cent, improve time-to-revenue by as much as 75 per cent, and enhance the customer experience.

Why go postal? One system for all customer communications.


•    Consolidate multiple single purpose and disparate systems
•    Retire legacy systems and associated maintenance
•    Reduce print/mail costs with electronic delivery

From ordinary to extraordinary. Produce customer experiences that deliver results.

•    Immediate results with on-demand communications
•    Increase response rates with relevant personalisation
•    Enable multichannel delivery to satisfy individual customer preferences

Get to your customers first.

•    Reduce IT dependencies by empowering business users
•    Increase flexibility and productivity by leveraging everyday office tools
•    Automate communications to increase volume and efficiency

Where is our solution providing value?

•    Accelerated new product time-to-market by 50 per cent – Arrowhead General Insurance Agency
•    Saved over $20 million in maintenance, systems, and operating costs – Fortune 100 FinServ Company
•    Reduced print operating costs by more than $1 million – Genworth Financial
•    Reduced statement production from days to hours – Santander Private Banking


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