Opening Keynote Address: Driving Growth Through Innovation

Making the Right Decision: Insource, BPO or Utility?

• What the industry analysts are saying
• Assessing operational risk against meeting the needs of a more demanding consumer
• The processing challenge: regulation, security, risk management, flexibility

Speaker: Jason Swinbourne, Strategy & Planning Manager, Australia, HP

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Leaders Panel

• The next frontier – the emerging technologies set to reshape the payments landscape
• What payment technologies will banks be investing in and what will drive this investment over the next 5 years
• How are banks managing increased pressure from merchants around interchange and tighter regulations in a post GFC climate?

Panellists:

Tony Ritchie, VP, Technology, American Express
Lee Manton, Head of Product Development, Australia and NZ, VISA International
Edward Yue, Head of Consumer Finance, Westpac
Alan Machet, Head of Consumer Finance and Cards, Macquarie Bank

Andrew Cheesman, General Manager, Merchant Solutions, CBA

Moderator: Mike Aston, CEO, Distra

One Card to Rule Them All—Multifunctioning Your Way to Front of Wallet

• Where multifunction makes sense
• Risks and challenges
• Some examples

Speaker: Greg Drumm, Head of Alliances and Emerging Payments, Consumer Cards and Unsecured Lending, Retail Products Australia, ANZ

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Innovation in Payments: Creating the Future

• The future – what will it look like?
• What are we doing to get there?
• The journey – who, how and why

Speaker:  Kelly Bayer Rosmarin, Executive General Manager Business Products and Development, CBA

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