Opening Keynote Address: Driving Growth Through Innovation

• How the EMV chip, contactless and mobile payments are reshaping the payments landscape
• Using innovative techniques to reach new customers and drive business
• Technology’s role in creating a new generation of payment products and services

Speaker: Caroline Ada, Director of Innovation, Australia and New Zealand, Visa

Making the Right Decision: Insource, BPO or Utility?

• What the industry analysts are saying
• Assessing operational risk against meeting the needs of a more demanding consumer
• The processing challenge: regulation, security, risk management, flexibility

Speaker: Dee McGrath, Director Secured and Unsecured Lending, Hewlett Packard

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Leaders Panel

• The next frontier – the emerging technologies set to reshape the payments landscape
• What payment technologies will banks be investing in and what will drive this investment over the next 5 years
• How are banks managing increased pressure from merchants around interchange and tighter regulations in a post GFC climate?

Panellists:
Chris Hamilton, CEO, APCA

Lee Manton, Head of Product Development, Australia and NZ, VISA International

Edward Yue, Head of Consumer Finance, Westpac

Alan Machet, Head of Consumer Finance and Cards, Macquarie Bank

Andrew Cheesman, General Manager, Merchant Solutions , CBA

Moderator: Mike Aston, CEO, Distra

One Card to Rule Them All—Multifunctioning Your Way to Front of Wallet

• Where multifunction makes sense
• Risks and challenges
• Some examples

Speaker: Greg Drumm, Head of Alliances and Emerging Payments, Consumer Cards and Unsecured Lending, Retail Products Australia, ANZ

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Evolving Risks in Payments

• What are the most effective methods to asses and combat payments risk?
• Why delaying technology investment in core payment platforms and system upgrades can jeopardise you and your customers
• Classifying the future risks and the technology-based solutions

Speaker: Antal Ruiter, Risk Practice (Australia & New Zealand), Capgemini

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Innovation in Payments: Creating the Future

• The future – what will it look like?
• What are we doing to get there?
• The journey – who, how and why

Speaker: Andrew Cheesman, General Manager, Merchant Solutions , CBA

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