Registration and welcome tea and coffee

Transitioning to a Single Platform: DBS’ Journey

• Implementing the Avaloq Banking System: the benefits realised and lessons learned
• Future scalability: the importance of integrating regional systems
• What’s next for DBS?

Speaker: Sandra Stonham, Managing Director, Technology & Operations, DBS Bank (Singapore)

• Line of sight-turning data into advantage to grow rapidly
• Elasticity — providing everything as a service within governance guidelines
• Innovation — delivering sustainable competitive advantage
• A new architecture for the future

Speaker: Joshua Brusse, Chief Architect, HP Software & Solutions Professional Services, Asia Pacific & Japan

IT Leaders Panel

• The most influential technology trends shaping the financial services industry and what’s in store for the future
• The next frontier of customer channels
• Virtualisation, cloud computing and “as-a-service” offerings – the benefits, the risks, the potentials
• Next generation skills in demand - what CIOs are looking for

Panellists:

The Future of Mobile: Trends, Disruptions and Solutions

• Mobile vs. online as the emerging channel of choice 
• Secure mobile payment solutions: YES Bank’s partnership with OBOPAY and Nokia 
• Technology trends that will shape new customer demands and drive mobile expectations 
• The future of mobile and what’s next

Speaker: Suresh Sethi, Group President, Transaction Banking Group, YES Bank (India)

Why Master Data Management in Banking –  Trends, Drivers and Requirements for Success

• Key trends and market drivers – what’s driving the need now and why?
• How MDM can help in your business – risk, compliance, fraud, customer relationship management
• Key criteria for success MDM – business and IT considerations and requirements
• MDM case studies in banking

Speaker: Peter Ku, Director, Financial Services and Data Governance, Informatica Corporation

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Bank 2.0 - THE BIG SHIFT

Speaker:  Brett King


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Engaging the Web 2.0 Framework: the Evolution of Social Banking

• Leveraging social networking into a commercially viable channel
• Rabobank’s “Hyves Payments” initiative and the benefits realised thus far
• How social banking is changing the customer experience
• The risks and security concerns involved

Speaker: Cindy Weisscher, APAC Regional Head of IT Systems and Development, Rabobank (Singapore)

Private Clouds in Financial Services—Reducing TCO, Improving Performance and Providing Flexibility

• Reducing TCO—how consolidation of infrastructure and virtualisation of applications drives down CAPEX and OPEX
• Improving performance—how key application improvements with next-gen architectures enable secure online banking and high volume transaction processing
• Providing flexibility—how private clouds provide scalability to match workload peaks in analytics and in data warehouses
• Some customer examples

Speaker: Ivan Fernandez, Director, Financial Services Vertical Practice, EMC Corporation

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Streamlining Technology Systems After a Merger: ANZ’s Success Story

• ANZ’s journey in consolidating and streamlining technology systems after a merger
• How to remain focused on delivering the business agenda
• Balancing short and long-term Business-IT requirements
• Execution at speed – "fastest way to done"

Speaker: Adam Neat, Head of IT Strategy & Architecture (Asia Pacific, Europe & America), ANZ (Australia)

Innovation in Payment Card Fraud Management

• Global fraud to sales rates:  managing fraud through innovation
• How VISA uses tech and innovation to make card payments more secure
• Protect, prevent, respond—a multi-layered fraud management strategy
• Overview of future trends in security, fraud control and authentication

Speaker: Ingo Noka, Head of Country Risk Management Asia Pacific, Eastern Europe, Middle East and Africa, VISA (Singapore)

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Bringing Beauty into Banking: Why Design is the Most important Part of Your Customer Experience

• Why design matters
• How bad design happens
• How to get it right

Speaker: David McQuillen, Senior Vice President and Head of Group Customer Experience, OCBC

Welcome Address by Conference Chairman, Brett King

Enhancing the Banking Experience: the Multi-Channel Strategy

• STP to integrate channels with back-office
• Effective channel migration management
• Increasing customer experience and data protection though effective channels
• Usage of traditional and non-traditional channels by customers
• Predicting the future channel of choice – what will it look like?

Speaker:  Arif Siddiqui, CIO, Standard Chartered Bank (Malaysia); Chief Executive Officer, Scope International (Malaysia) 

Cloud Computing and the Enterprise

• What is cloud computing and how can we define it?
• Why the enterprise world is so interested in cloud computing
• The advantages cloud computing offers – flexibility and faster time to market
• How the financial services industry can take advantage of cloud computing and what’s next

Speaker: Simone Brunozzi, Technology Evangelist, APAC, Amazon

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Online Investing in Asia: What Does It Look Like and Where Is It Going?

• Online trading: developing a convenient, effective and secure environment
• The importance of global access: RBS’s Currency-linked Digital Investment platform
• Virtualisation's maturing role in delivering technology services and applications to a geographically dispersed workforce
• Looking forward: moving away from traditional e-trading platforms

Speaker: Ian Rae, CIO, Global Banking & Markets Technology, RBS (Singapore)

Leverage Voice and Video Solutions to Improve Business

• Self funding pilot IP telephony transformation program
• Collaborative voice and electronic trading solutions
• Practical application of immersive video solutions

Speaker: Josef Figueroa, Head of Consulting, Orange Business Services, Asia Pacific & Japan

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Networking lunch and prize giveaway

Workshop Session: Deep Dive into Cloud Computing

• Amazon EC2: What is it and how can you use it?
• How to launch instances?
• How to run a cluster of web servers and setup an Elastic Load Balancer to manage these servers?
• Final considerations

Workshop Leader: Simone Brunozzi, Technology Evangelist, Amazon